Mission Australia Funding
Most Mission Australia services receive government funding, gained through rigorous tender processes. The services are run like small businesses, with profit and loss statements submitted to our funders.
However, government funds do not cover all of the services we provide, nor the back-office roles that support our frontline workers and enable us to plan for the future.
This is why we rely on the generosity of individuals donors, trusts, foundations and corporate partners. Every gift we receive is appreciated and well utilised.
In 2012 almost 86 per cent of funds we received went back into services.
Corporate partnerships
Mission Australia works with the corporate sector to provide a range of services. We seek to find innovative ways to capitalise on the investment made by our partners – financial and otherwise. Our corporate partners and their employers and customers generously give their time, money, expertise and energy.
Community support
In 2012 close to 48,500 individuals donated to our appeals, attended fundraising events or made a one-off donation.
Mission Australia also enjoys strong support from trusts and foundations – including the Sir David Martin Foundation – and generous individuals who leave gifts in their wills.
Find out more about ways to support Mission Australia.
In order to raise support, we have to outlay funds. In 2012 we spent $4.4 million on fundraising costs such as marketing, wages and newsletter communications with donors.
Responsible and ethical fundraising
As a member of the Fundraising Institute of Australia (FIA) we adhere to the Principles and Standards of Fundraising Practice as well as the following legislation regarding fundraising:
- The Privacy Act 1988
- Charitable Fundraising Act (and Charitable and Collections Acts in Queensland, Western Australia, South Australia, the NT and ACT and Victoria)
- Trade Practices Act
Mission Australia also complies with the Payment Card Industry (PCI) Data Security Standard (PCI DSS), which means online donations are secure.
Transparency
Mission Australia strives to be transparent in everything we do. Our annual reports have been recognised with PwC Transparency and silver Australasian Reporting Awards. We also welcome Australian Charities and Not-for-Profits Commission (ACNC) measures to increase transparency within the sector.
Face-to-face fundraising
Regular contributions provide a relatively predictable income stream that enables us to plan ahead. Regular giving also enables us to reduce costs, such as mail-outs. Mission Australia uses face-to-face fundraisers to attract regular givers. Working in small groups in public places, these fundraisers must clearly display photo identification.
Within a few days of signing up with a fundraiser, a supporter will receive a call from us to confirm their ongoing donation.
If someone approaches you asking for a donation for Mission Australia and you’re concerned about their legitimacy or want to comment on their behaviour, please contact us:
P: 1800 888 868
E: supporter@missionaustralia,com.au
Complaints and comments
For feedback, including comments about appeals and ads, please contact us:
P: 1800 888 868
E:
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Complaints that require investigation and resolution are logged. A Fundraising Support Team member will acknowledge the incident within two days and the issue will be resolved within five working days
