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High & Complex Needs in Supported Accommodation Assistance Program (NSW)

Mission Australia is carrying out research into the high and complex needs of clients accessing Supported Accommodation Assistance Program (SAAP) agencies, in partnership with the Department of Families, Housing, Community Services & Indigenous Affairs (FaHCSIA), the Australian Institute of Health and Welfare (AIHW) and the NSW Department of Community Services (DOCS).

Homelessness NSW, the Women’s Refuge Movement Resource Centre and the Youth Accommodation Association are providing essential support, advice and expertise to the project.

As part of the project, we have developed a High and Complex Needs Client Form, adapted from work undertaken by Thomson Goodall Associates for FaCSIA in 2003 and published in the report "People who are assisted by SAAP services and require a high level and complexity of service provision."

The client form will be used to:

Measure the level and types of needs of clients accessing SAAP; and
Help services collect information about their clients that will assist with advocacy, coordinated care and service provision.

Click here to view the project Fact-Sheet and here for results from the pilot-test conducted in November 2007.

For more information about the High & Complex Needs Project please email our Project Officer Caroline O'Neill: oneillc@missionaustralia.com.au

Representatives from NSW Peak bodies:

Sue Cripps - Homelessness NSW
Taryn Champion - The Women’s Refuge Movement Resource Centre
George Mudford - The Youth Accommodation Association

To contact Mission Australia's Community Services in NSW, please phone 02 9641 5000

News Updates

Sounds of the Street - live and Sticky

Friday, 10 February 2012

Students from Mission Australia’s Sounds of the Street (SOTS) music program shared their Sticky CD tracks yesterday at a live launch in Sydney’s Darlinghurst. Friends and family, Mission Australia staff and former SOTS students packed Heffron Hall to watch graduates from this innovative program perform hip hop, pop, dance, rock and Pacific...
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‘That was one of the best nights of my life!’