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 By striving for best practice and involving our clients and communities in service development, we will deliver better outcomes for disadvantaged Australians.
In 2010-11 Mission Australia Community Services delivered 349 services, assisted 133,807 individuals and 8,568 families, and provided 103,728 instances of service. Our Employment Solutions division worked with 154,929 job seekers.
State Reports
Mission Australia’s 2011 Annual Report has been complemented by four-page state reports that give an overview of services on a local level, and include information on the number of state in each state or territory, services by pathways and the number of people we have helped by both pathway and by division.
While our annual report essentially tells the story of what we have achieved as a national organisation throughout the past year, the state reports are designed to provide additional information to inform local supporters, government and other community organisations we work with at a state level. Please download your local State Report below:
Services delivered during 2011
Pathways to strong families and healthy, happy children
Mission Australia believes all Australian children should experience a safe, healthy and happy childhood and that providing opportunities for emotional, social and physical development in the early years is fundamental to health and wellbeing later in life.
In 2011 we delivered 107 services to help families overcome challenges such as financial hardship, unemployment, homelessness, mental health issues, domestic violence and poor literacy skills. We also supported children at our 29 Early Learning Services centres.
Our services for children and families helped 78,908 individuals and 5,331 families. We also provided 18,675 instances of service.
Pathways through a successful youth
Mission Australia believes all young people should have the opportunity to successfully move into adulthood, well prepared for life ahead.
Issues such as drug and alcohol abuse, family breakdown, unemployment, homelessness and mental illness compound the challenges of youth. Our youth services are driven by the conviction that, if given appropriate support, all young people have the capacity to steer their lives in a positive direction.
In 2011 our 94 youth services helped 24,779 individuals and provided 18,214 incidences of support.
Pathways away from homelessness
Mission Australia believes all Australians should be able to live in safe, secure and affordable housing and is committed to eliminating homelessness. We recognise that people become homeless due to a range of issues, including unemployment, mental illness, drug and alcohol abuse, and family breakdown.
To address the underlying causes of long-term homelessness, we first must understand the reasons why people find themselves in their situations, and then support them to overcome challenges and change their lives for good.
In 2011 our 105 homelessness services helped 26,688 individuals who were homeless and 3,068 families, and provided 45,451 instances of service. In addition, MA Housing managed 1,071 social and affordable dwellings throughout New South Wales, Victoria and Tasmania.
Pathways for life and work-ready skills
We believe in helping people to discover and develop their own strengths and abilities so they can be more independent, participate in the community and find lasting employment. Through our vocational programs and social enterprises, Mission Australia provides opportunities for people to gain skills, qualifications and confidence.
In 2011 our 17 training and skill-building services helped 2,276 individuals.
Pathways to sustainable employment
We believe that when someone is engaged in lasting and meaningful employment, the positive impact is widespread. For this reason Mission Australia helps people overcome the barriers that might prevent them from finding – and keeping – work. We do this by providing vocational guidance and linking job seekers with training opportunities and apprenticeships.
In 2011 our 210 Employment Solutions teams helped 154,929 job seekers through nine programs, including:
- Job Services Australia
- Australian Apprenticeships
- Disability Management Services
- The ACCES Program
- New Enterprise Incentive Scheme
- Job Capacity Assessments
- Indigenous Employment Programs
- Offender Management Programs
- National Green Jobs Corps
Our Community Services division also delivered 26 services to assist people into lasting work.
Working with Aboriginal Australians
In 2011 Mission Australia Community Services also helped 22,226 Aboriginal and Torres Strait Islander Australians (ATSI) and 3,077 ATSI families. At least 16 per cent of our individual clients were identified as being ATSI as were 36 per cent of the families we helped.
We delivered 33 programs specifically for Aboriginal people, while 19 of our services had an all-Aboriginal client base. At 45 of our services, over half of the clients identified as being Aboriginal.
Learn how we are Working smarter
Further information
 Lead experts in our fields
By advocating for disadvantaged people, influencing government, developing outstanding managers and engaging with the Christian community.
 Working smarter
By working smarter we will be more effective, better serve people and deliver value for money for all our stakeholders.
Sustainable growth
By focusing on new business that is financially, socially and environmentally sustainable, we will strengthen our capacity to help Australians in need.
Go back to Annual Report 2011
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