Contact Mission Australia
Monday to Wednesday - 8.30am to 8.00pm
Thursday and Friday - 9.00am to 5.00pm
Closed on Public Holidays
While Mission Australia offers counselling through many of its services, we do not have the capacity to provide around-the-clock support.
If you need someone to talk to immediately, please call the good people at Lifeline on their 24-hour crisis support line on 13 11 14.
Services in your community
For support in your local state, please select the relevant state office below for contact information including a location map:
For location and contact details of our National Office in Sydney, please visit our National Office contact page.
Mission Australia Employment Solutions
For all enquiries please call 13 11 24 or visit the Mission Australia Employment Solutions website for contact information.
To contact MA Housing please call the Housing Hotline on 1800 269 672 or visit the MA Housing website for local contact information.
National Media Manager - Paul Andrews
P (02) 9219 2080
M: 0409 665 495
Interested in volunteering?
- Current opportunities are posted on our Volunteering page.
Household goods and clothing donations in NSW
Mission Australia operates eight Big Heart op shops in New South Wales – in the Illawarra, Goulburn and Campbelltown. If you live in these areas, you can drop clothes, shoes and blankets in your nearest Big Heart donation bin.
Big Heart also offers a furniture pick-up service. Please call (02) 4225 9820 to find out more.
Unfortunately, we do not have the facility to accept donations of clothes, blankets or furniture from outside the Big Heart catchment area. We recommend residents in other parts of Australia call the Salvos on 13 72 58.
As grateful as we to receive your offers, Mission Australia is unable to accept food donations. If you are in the Sydney metro area and wish to donate fresh, excess food from a catered event, please call our friends at Oz Harvest on (02) 9516 3877. To make a food donation outside the Sydney area, visit www.foodbank.com.au.
Questions, suggestions and complaints
Mission Australia values the feedback we receive. Your input enables us to improve service delivery and ensure we meet the expectations of our supporters and the people we work with.
To provide feedback on our fundraising activities, including face-to-face fundraisers, direct mail appeals and advertising, or to ask a question, please contact us at:
P: 1800 888 868
To give feedback or ask about a Mission Australia service, please contact us at:
P:1800 888 868
Please note - this email is monitored during Eastern Standard Time business hours of 9.00am to 5.00pm.
You can also write to us at:
Mission Australia, GPO Box 3515 Sydney, NSW 2000, Australia.