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Charles Chambers Court wins national aged care award |
| 13 September 2011 |
 Charles Chambers Court, Mission Australia’s aged care facility for people who have experienced homelessness, this week received the HESTA and ACSA National Organisational Award at a Sydney ceremony. The award recognises an organisation that demonstrates leadership, innovation and excellence in customer service, environment, technology or training. As the New South Wales winner of the 2011 Organisational Excellence Award, the Surry Hills service was nominated for the prestigious national honour. Mission Australia Aged Care Operations Manager, Jill Bicknell, accepted the award from MC Ita Buttrose AO OBE, who is President of Alzheimer’s Australia and a long-time advocate of quality aged care. Mrs Bicknell told guests at the awards dinner that training as well as attracting and keeping high-quality staff were the keys to the service’s success. “Because our staff turnover is so low, at just three per cent a year, we have a very stable base for delivering quality and dedicated care to our residents,” she said. “You just don’t win an award like this without the dedication and hard work of staff who look after a particularly difficult client group, and do so with immense dignity and respect. They do such wonderful work – I honestly can’t say enough about my staff!” As the national winner for this category, Charles Chambers Court received a trophy as well as $10,000 from ME Bank to spend on residents and the facility. Well done to all the amazingly dedicated staff, volunteers and supporters who help to make Charles Chambers Court the welcoming and caring place it is. The model for our new facility Providing modern, stable and secure accommodation and personal care for elderly or frail people who have been living on the street or are moving through crisis accommodation, Charles Chambers Court is the model for a new $16 million facility under construction in nearby Redfern. The new service aims to address the increasing need for permanent accommodation for the city’s aged homeless. When complete in 2012, the Redfern facility will offer permanent accommodation for 72 residents alongside 24-hour nursing and medical assistance, psychiatric support, good nutrition, allied health intervention, social interaction and community participation. Last week the first slab was poured on the site, so this project is officially “out of the ground”. The majority of residents accessing the new facility will have a mental illness or acquired brain injury and are likely to experience much higher levels of illness due to a lifetime of chronic homelessness, unsanitary living conditions and malnutrition. The new service is funded by the Federal Department of Health and Ageing under the Aged Care Funding Instrument and, unlike mainstream aged care services, will not require residents to make bond payments. Further reading: ‘Charles Chambers Court residents put on their blue suede shoes’ ‘Work begins on new Redfern aged homeless facility ’  |
News Updates
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The program will provide parents and carers with an opportunity to... + Read Full Story |
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The Federal Minister for Human Services, Senator Kim Carr, Federal Member for Fowler, Chris Hayes, and Mayor of Liverpool Wendy Waller all attended and officially opened the... + Read Full Story | More News Articles | ||
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