Useful links for NSW

Emergency housing

Please note:  MA Housing does not provide emergency housing.  Should you require emergency housing, please contact:

• Homeless Persons Information Centre, visit www.cityofsydney.nsw.gov.au/Community
• Youth Emergency Accommodation Line, phone 02 9698 5822 (outside Sydney), 1800 424 830 or visit www.yaa.com.au
  This service provides a recorded message of current emergency (crisis) vacancies in NSW. This vacancy recording is updated daily Monday-Friday.
  
  

Tenant & legal advisory services

• NSW Housing Appeals Committee, phone 1800 629 794 or visit www.hac.nsw.gov.au
• The Office of Community Housing, phone 02 8753 8280 or visit www.housing.nsw.gov.au
• Greater Sydney Aboriginal Tenants Service (GSATS), phone 02 9282 6727 or 9282 6794, fax to 02 0282 6783
• Tenants Union of NSW, visit www.tenants.org.au
• NSW Office of Fair Trading, phone 13 32 20 or visit www.fairtrading.nsw.gov.au
• Department of Fair Trading, phone 13 32 20, or visit www.fairtrading.nsw.gov.au
  
  

Utilities

• Electricity, Energy Australia, phone 131 535 or visit www.energyaustralia.com.au
• Gas, AGL, phone 131 245 or visit www.agl.com.au
• Emergency Water Services, Sydney Water, phone 13 20 90
• Telephone, Telstra, phone 132 200 or visit www.telstra.com.au
• Optus, phone 1800 501 064 or visit www.optus.com.au
  
  

Financial advisory services

• Financial Counsellors’ Association of NSW, visit www.financialcounsellors.asn.au
• Credit and Debt Hotline, phone 1800 808 488
  
  

Other useful contacts

• Translating and Interpreting Services (TIS), phone 131 450
• Department of Community Services, phone 132 111
• Consumer Trader and Tenancy Tribunal, phone 1300 135 399 or visit www.cttt.nsw.gov.au
• Mediation Services, Community Justice Centres, phone 1800 990 777 or visit www.cjc.nsw.gov.au