About
Emergency relief helps people to address their immediate basic needs in times of financial crisis or hardship through material or financial aid (e.g. vouchers, clothes and food parcels). Support is offered in a way that maintains the dignity of individuals and families and encourages self-reliance. As well as financial and material support, we also link people with services in the community to help them address the challenges that are affecting their financial wellbeing. Funded by the Dept. of Social Services (DSS). The program is funded to support people living in parts of Fairfield and Liverpool, as well as Oran Park, Catherine Field, Gregory Hills and Leppington.
Who we assist
Emergency Relief will be for singles and family groups unable to pay their bills or at imminent risk of not being able to do so.
Eligibility criteria
Emergency Relief will be for singles and family groups unable to pay their bills or at imminent risk of not being able to do so.
Referral process
Referrals to be received across but not limited to our designated catchment areas.
Intake/Assessment to be conduct by Admin/CM/PM.
Pending PM approval - all requests will be processed and clients will receive support within a timely manner.
Operating phone hours:
Monday to Thursday: 10am to 12pm and then 1:30pm to 4:00pm
Friday: 1:00pm to 4:00pm
Emergency Relief Operating hours: Monday. Tuesday and Thursday from 9:00am to 1:00pm
Get in touch today
Know someone in financial crisis? With their consent, refer them today for voluntary emergency relief and help them access support.