Who we assist
Chronically long term homeless people with complex needs, over 18 years. Mostly single adults with a small number of couples (no accompanying children), with predominantly (approximately 90%) Indigenous (equally male and female).
Eligibility criteria
- Single adults or couples (no accompanying children)
- Sleeping rough / chronically homeless (some second generation rough sleeping),
- May be rotating between rough sleeping, living in camps accessing Diversionary Centre, accessing crisis accommodation services, presentations at hospital emergency departments and regular contact with police and judicial system, including periods of incarceration
- Predominantly (approximately 90%) Indigenous (equally male and female)
- Have long term and chronic alcohol and other substance use and/or addiction (some second generation addictions)
- Have coexisting serious mental health and physical health needs
Referral process
Tenanting of the facility will be a collaborative process between the Tenancy and Property Manager, the Support Service Provider and the local Housing Service Centre. Collaboration between the Tenancy and Property Manager and the Support Service Provider will ensure the best mix and ‘match for success’.
Douglas House location
Contact us
- Address
- 198 Grafton Street Cairns QLD 4870
- Phone number
- 0740487500
- This email address is being protected from spambots. You need JavaScript enabled to view it.
Opening hours
24 hours per day, 7 days per week, all year
Services nearby
- Going Places Street to Home Homeless Program Homelessness Bungalow, QLD 3 kms away
- NDIS Local Area Coordination - Cairns NDIS Bungalow, QLD 3 kms away
- Mission Australia NDIS Early Childhood Approach - Cairns QLD NDIS Bungalow, QLD 3 kms away
- Woree Supported Housing Accommodation Homelessness Woree, QLD 5 kms away
- Communities for Children (CfC) - Facilitating Partner - Cairns South Community Development Yarrabah, QLD 10 kms away