About this factsheet
This fact sheet explains what an incorrect Centrepay payment is, the types of payment issues that can occur, and how Mission Australia Housing works to prevent and resolve them. It outlines how to report an issue, what to expect during an investigation, how refunds and account adjustments are managed, and the options available if you are not satisfied with the outcome.
Contact us
Phone: 1800 269 672
Email: [email protected]
Need an interpreter? Call the Translating and Interpreting Service on 131 450