Request a transfer to a new home

If you're a Mission Australia Housing tenant and your current home no longer meets your needs, you can apply for a transfer. While we can’t guarantee a move, we’ll work with you to understand your situation and explore possible options.

When can I request a transfer?

Generally, You can apply for a transfer if your situation has changed and your current home no longer meets your needs. Some common reasons include:

• Your household has grown or changed
• You or someone in your home has health, mobility or safety needs
• You need to live closer to support, school, work, or services

General eligibility criteria

• Be eligible for social housing at the time you apply and at the time of any offer
• Have been in your current tenancy for at least 12 months
• Have an acceptable tenancy record
• Have repaid any previous debts — or be following a repayment plan
• Show that your current property or location is no longer suitable
• Show that a move will help improve your situation

How to apply 

To apply for a transfer, you need to complete an application. Your transfer application will need to be supported by evidence. Applications can’t be assessed without all the required information and evidence. Start by speaking with your housing officer or local housing office. They’ll:

• Discuss your situation.
• Explain your options.
• Provide the appropriate transfer application form.

What happens after you apply

If your transfer is approved, you’ll be placed on the transfer waiting list This list is managed like the general waiting list, it may take time depending on available housing.

If your application isn’t approved, we’ll let you know why and explain any next steps.

Need help with your request?

If you're not sure whether you're eligible or want help filling out the form, we’re here to help.

• Call us: 1800 269 672
• Email: [email protected]