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Evidence and impact library

Person Led Coaching (PLC) evaluation report

Two women are smiling and talking at a desk with a laptop. One is seated and typing, while the other, a Mission Australia case worker, stands beside her.

Date

30 May 2026

Category

Housing & homelessnessImpact measurementPublication

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Summary

Mission Australia is also contributing to broader system reform by piloting new ways of working and building a strong evidence base that demonstrates the impact of person-led, relational approaches for individuals, families and communities.

The Person Led Coaching model addresses a critical gap in the sector by working alongside people to build trust, strengthen their sense of agency, and support genuine choice and control. Grounded in relational practice, the model helps people achieve their goals, reduce isolation, strengthen community connections, improve wellbeing, and sustain stable tenancies.

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