Homeless man looking sad and desperate

Reconnect - Toowoomba


Toowoomba City, 4350

Reconnect is a community-based program funded by the Department of Social Service (DSS). The program supports young people aged 12 - 18 who are experiencing homelessness or at risk of becoming homeless or experiencing family conflict, living in Toowoomba & for young people aged 12-21 who are new to the region. Reconnect aims to prevent homelessness by providing accommodation, counselling, mediation and support, with a strong emphasis on family reconciliation and community engagement. Young people either self-refer or be referred by anyone with links to the young person including family members; friends; schools; police and youth justice; housing and accommodation services; Centrelink; and other community services.

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The young people that Reconnect works with face a variety of issues including:

  • Unstable accommodation and housing
  • Poverty and financial hardship
  • Domestic violence and family crisis
  • Alcohol and drug abuse
  • Parental unemployment
  • Disengagement from education
  • Mental and physical health issues
  • Challenges of being a newly arrived refugee, and a survivor of torture and trauma.

The program ensures young people and their families are provided with access to a wide variety of networks and services to support their needs including:

  • Education programs and services
  • Centrelink and employment services
  • Housing and accommodation services
  • Life skills development programs
  • Mental health and health support and services
  • Parenting support, education programs and services.
  • Who we assist

    We assist young people who are aged 12 - 18 years who are homeless or at risk of homelessness and their families.

    Eligibility criteria

    To access Reconnect, you must be 12-18 years of age, be homeless or at risk of becoming homeless or experiencing family conflict. This program is voluntary.

    Referral process

    We receive referrals, referrals by friends and/or family or referrals by other agencies via phone or email. A Reconnect worker will talk to the referring person and contact will be attempted with a young person or family within 24 hrs of receiving referral.

    Reconnect - Toowoomba location

    Contact us

    Suite 3, Tenancy A
    64 Annand Street Toowoomba City QLD 4350
    Phone number
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    Opening hours

    9-5 Monday to Friday

    Our founding purpose - 'Inspired by Jesus Christ, Mission Australia exists to meet human need and to spread the knowledge of the love of God'