Charcoal Lane officially closed on 16 September 2021.

If you have a gift voucher for Charcoal Lane that had an expiry date after 16 September 2021 (Eligible Gift Voucher) which you were not able to use because of the restaurant’s closure, please get in contact with us by email at This email address is being protected from spambots. You need JavaScript enabled to view it. or by telephone (03) 8615 2256.

We are able to offer a full refund of the unredeemed amount on the Eligible Gift Voucher, a tax-deductible donation to Mission Australia, or a combination of both. In order to process any transaction related to the gift voucher, Mission Australia will require a scan of the Eligible Gift Voucher. This can be sent to us by email.

Mission Australia operated Charcoal Lane and continues to provide much needed services and support to the Australian community. You can read more about the work we do here.

You will be able to claim a refund or donate the amount on your Eligible Gift Voucher up until 30th December 2022.

Thank you for your understanding,

Mission Australia.

Subscribe for the latest news

Latest news, media & blog articles

Read about what we’ve been working on, our stance on important social issues and how you make a difference to vulnerable Australians' lives.

Purpose - 'Inspired by Jesus Christ, Mission Australia exists to meet human need and to spread the knowledge of the love of God'