Four areas of focus

In 2020, we launched Mission Australia’s 20-25 Strategy with a vision for an Australia where all of us have a safe home and can thrive. Our strategy has four areas of focus:

1. Helping end homelessness in Australia

We’re focused on helping end homelessness in Australia by increasing the impact of our services and advocating alongside our sector partners.

With more than 160 years of experience, we help people to tackle the root causes of their challenges and enable them to participate fully in society.

Our aims

  • Support individuals to sustain tenancies
  • Grow pathways out of homelessness
  • Grow units managed to 6000+ by 2025 across 3-4 geographies
  • Influence homelessness policy changes
  • Grow social housing funding
  • Grow aged care

Our actions

  • Prioritise homelessness prevention
  • Housing First approach across homelessness services
  • Target stable housing for all people leaving our services
  • High quality social housing
  • Courageously advocate for people experiencing homelessness or at risk of homelessness
  • Change perceptions of disadvantage
20150623 MissionAus 09 1635

2. Partnering to strengthen communities

We believe postcodes should never limit futures so we’re partnering to strengthen communities through tailored approaches for long-term positive change.

Our aims

  • Commence 5 Communities of Focus partnerships by 2025
  • Open community hubs
  • Strengthen communities
  • Partner with churches
  • Build an evidence base of community change
  • Build local leaders for systemic change

Our actions

  • Adopt a place based approach
  • Favour depth not breadth to multiply impact
  • Build a portfolio of local services for the long term
  • Investing in physical community infrastructure to integrate services
  • Work with local churches
  • Demonstrate impact through local and long-term measures
  • Develop local people to meet community needs
our strategy strengthen community

3. Supporting people in need to thrive

We’re passionate about helping people in need to thrive by providing and advocating for early intervention services that increase their wellbeing.

Our aims

  • Strategically shape our service portfolio
  • Grow Alcohol and Other Drugs rehab beds
  • Pro-actively pursue commissioning approaches with government
  • Early and effective referrals
  • Measure our impact consistently
  • Courageously advocate for vulnerable cohorts

Our actions

  • Focused business development
  • Early intervention
  • Advocate and serve young people
  • Provide wrap around support for people with multiple needs
  • Championing new service commissioning approaches
our strategy supporting thrive

4. Driving excellence

We’re driving excellence by constantly improving quality across everything we do, sharing expertise with others and multiplying our impact.

Our aims

  • Know our clients
  • Adopt digital tools to augment service delivery
  • Track client satisfaction
  • Complete longitudinal research
  • Maintain staff engagement
  • Measure staff performance
  • Lift staff attraction and retention
  • Share knowledge
  • Live out our Operating Principles

Our actions

  • Innovate with digital solutions
  • Equip staff to serve clients
  • Equip staff with the tools they need
  • Support continuous learning
  • Grow workforce diversity
  • Report our impact
  • Support sector knowledge sharing
  • Client participation
20150623 MissionAus 09 1636

Download our 20-25 Strategy

See our FY23 Strategy update

See our FY22 Strategy update

Six areas of impact growth

Mission Australia has identified six areas of growth that are essential in meeting our strategic purpose:

house growth icon

Housing growth

Aged care icon

Aged care growth

Youth Alcohol and Other Drug (AOD) services icon

Youth Alcohol and Other Drug (AOD) services

Youth Foyers icon

Youth Foyers

Communities of Focus icon

Communities of Focus

Integrated models of housing and support icon

Integrated models of housing and support

Mission Australia stands together with Australians in need, until they can stand for themselves.

Last year, we supported 147,913 Australians on their journey towards independence last year.

Latest news, media & blog articles

Read about what we’ve been working on, our stance on important social issues and how you make a difference to vulnerable Australians' lives.

Subscribe for the latest news

Our founding purpose - 'Inspired by Jesus Christ, Mission Australia exists to meet human need and to spread the knowledge of the love of God'