Welcome to Mission Australia’s resource sharing hub. We are sharing these resources because we believe that collaborative work across the not for profit sector is the best way to maximise positive outcomes for people accessing services and support.

Documents on this page are licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

You are welcome to distribute and use resources within your own organisation in accordance with the licence.

In addition, you are free to share (copy and redistribute) and to adapt (remix, transform and build upon) these resources under the same licence, but only under the following terms:

  • You must give appropriate credit by stating that the material was developed by Mission Australia
  • You must provide this link to the licence
  • If you have made any adaptations, indicate that changes were made. You may do so in any reasonable manner, but not in any way that suggests Mission Australia endorses you or how you have adapted the material
  • You may not use the material for commercial purposes
  • You may not apply legal terms or technological measures that legally restrict others from doing anything the licence permits.

If you have any questions about how you can use these resources, please email This email address is being protected from spambots. You need JavaScript enabled to view it..

At Mission Australia, we’re always interested in continuous quality improvement, so please contact us at the above email address with any comments or suggestions about these resources.

Evidence to Action Resources

Flagship Service Models

The following Flagship Service Models ('FSM') are part of MA's growing suite of national service models. Each FSM is evidence-led and aims to drive consistency and best practice by creating national guidelines that can be customised for local context. The services documented in these FSMs have been chosen based on what we do best, what we want to scale and what we want to be known for.

Remote Working Resources

These materials include guidance for Mission Australia staff on which technology platforms should be used for what purposes. These relate specifically to Mission Australia's IT settings so may not be relevant to other organisations.

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Our founding purpose - 'Inspired by Jesus Christ, Mission Australia exists to meet human need and to spread the knowledge of the love of God'