Driving excellence
Our award-winning Impact Measurement Program helps us understand how our services improve the lives of our clients and the communities we serve. We measure our impact by asking the people we help questions about their wellbeing when they start a service and when they exit.
In South Australia, our alcohol and other drugs (AOD services), Drug and Alcohol Youth Outreach Service, Mission Australia Country, Partners Toward Wellbeing, Reach and Refer and Youth and Family Alcohol and Other Drugs Support, provide rehabilitation and community-based support to people who struggle with substance misuse. Our impact measurement data shows that when people left the service, they were more satisfied with their personal wellbeing.
*Matched data collected from July 2022 to June 2023 (n=104) compared to Australian population normative range
1Deakin University and Australian Unity Limited. (2021). Australian Unity Wellbeing Index - Appendices 38. Subjective wellbeing in Australia during the second year of the pandemic. Geelong: Australian Centre on Quality of Life, School of Psychology, Deakin University