WELCOME

The need for Mission Australia’s services has increased significantly this year, as the most vulnerable people in Queensland have experienced the greatest impacts from continuation of COVID, extreme weather events, increasing cost of living pressures and reduced housing affordability during the year.

I am so grateful for how our staff and volunteers have stepped up and responded to help people and communities in need, and for the generous support of donors, funders and partnering organisations, to enable us to assist 21,841 Queenslanders.

There are so many wonderful achievements to celebrate over the year, and a few highlights include:

  • New initiatives increasing the reach and impact of homelessness support services.
  • Significant progress in construction of the alcohol and other drugs residential rehabilitation service in Cairns, due to open next year.
  • Strengthening communities through a long-term funding commitment to our Community of Focus program in Cairns South and through Circles of Care programs in Cairns South and Inala.
  • Renewed government funding for Intensive Family Support Services and new services such as the Youth Support Program in Mornington Island and Transition to Work program for youth in the Gold Coast region.

As you read some of the stories in our Annual Report, I know you will be inspired to know that your support counts, making a positive difference to the lives of so many in need. 

Warm regards,

Stephen Vines signature

State director profile Stephen Vines with copy

Together, we supported 21,841 Australians in QLD on their journey towards independence last year.

Homelessness

11888 Annual Report stats ICONS National

1,303 people assisted
through 9 services

Children & families

11888 Annual Report stats ICONS National

5,182 people assisted
through 10 services

Community development

11888 Annual Report stats ICONS National

8,994 people assisted
through 3 services


Employment, education & training

11888 Annual Report stats ICONS National

2,058 people assisted
through 17 services

Family & domestic violence

11888 Annual Report stats ICONS National

113 people assisted
through 2 services

Justice & corrections

11888 Annual Report stats ICONS National

42 people assisted
through 1 service


NDIS

11888 Annual Report stats ICONS National

4,149 people assisted
through 2 services

An Australia where all of us can have a safe home and thrive

In 2020, we launched Mission Australia’s 20-25 Strategy with a vision for an Australia where all of us have a safe home and can thrive. In the past year, we are proud of our progress in our four strategic focus areas. From the opening of the Mission Australia Centre in Coffs Harbour to expanding our Alcohol and Other Drugs Facilities in Batemans Bay, read more about our progress here.

See our progress

Helping end homelessness in Australia
Partnering to strengthen communities
Supporting people in need to thrive
Driving Excellence

Our work in action

Ending homelessness

For people with lived experiences of homelessness, finding a job can be a challenging first step. Thanks to our Café One team in Cairns, vulnerable Australians have an opportunity to gain vital life skills and employment experience. Learn how Café One helps break the cycle of homelessness, one coffee at a time.

Learn more

 

Strengthening communities 

Domestic and family violence (DFV) has devastating impacts on an individual’s self-esteem and mental health – many of which are difficult to spot on the surface. Our Hambledon House Community Centre provides families escaping DFV with the support they need to regain self-confidence and learn how to thrive.

Read Sara's story

Supporting people in need to thrive

In Inala, the generosity of Mission Australia supporters funds our Circles of Care program that helps children and their families through difficult times. Read how the program fulfilled Karen’s Christmas wish for her family.

Karen's Christmas wish

 

Mission Australia stands together with Australians in need, until they can stand for themselves.

Thank you for making our work possible this year.

Driving excellence

Our Impact Measurement helps us understand how our services improve the lives of our the people we helpd and the communities we serve. We measure our impact by asking individuals questions about their wellbeing when they start a service and when they exit.

In QLD, our homelessness services provide support to people who are homeless or at risk of homelessness to ensure they have long-term stable housing. Our impact measurement data shows that when people left our services, they were more satisfied with their personal wellbeing.

Bar chart of Reconnect average satisfaction with  life as a whole showing there is an increase when they exit compared with starting

*Matched data collected from July 2021 to June 2022 (n=72) compared to Australian population normative range. Services include Douglas House (funded by the QLD State Government), Going Places Street to Home (funded by the QLD State Government), Roma House (funded by the QLD State Government), Sustaining Tenancies and Reconnect service (funded by the Federal Government).

1Deakin University and Australian Unity Limited. (2021). Australian Unity Wellbeing Index - Appendices 38. Subjective wellbeing in Australia during the second year of the pandemic. Geelong: Australian Centre on Quality of Life, School of Psychology, Deakin University

Research & advocacy

Mission Australia provided submissions and presented evidence to the Federal Government and State and Territory Governments on a range of issues, including:

  • The Productivity Commission’s review of the National Housing and Homelessness Agreement
  • Federal pre-budget consultations
  • The National Plan to End Violence Against Women and Their Children
  • The new Disability Employment Services model

We continued to advocate for a national plan to end homelessness, further investment in social and affordable housing, adequate income support and other policy priorities to support people in need to thrive. 

Explore our publications

View our media releases

 

Thank you for your generosity

Bill and Heather Webster logoCorella Fund logoDe Grey Mining logoHerbert Smith Freehills logoIvany Foundation logoLotterywest logoMatana Foundation for Young People logoMicrosoft logoProfield Foundation logoPwC logoRegal Foundation logo Sir David Martin Foundation logo Tenix logo

Our people

Our staff

staff snapshot: 2282 total staff, 1489 full time, 585 part time and 208 casual.

Our volunteers

We thank our 759 selfless volunteers, who over the last financial year generously contributed almost 22,447 hours in support of our staff and the people we serve.

Our leaders

Sharon Callister
GAICD, MBA, BHA, RN

Chief Executive Officer

Sally Ascroft
BEc, LLB, GAICD

General Counsel & Company Secretary

Andrew Sharkey
FCCA, CA

Interim Chief Financial Officer

Ben Carblis
BA, MA, GAICD

Executive, Community Services

Chris Bratchford
MBA, LLB, GAICD

Executive, Housing and Property

Marion Bennett
BA (Hons), GAICD

Executive, Practice, Evidence and Impact

Ramsina Lee
BA, GAICD

Executive, People and Culture

Phil Chapman
BSc, Grad Dipl Bus Ops Mgmt

Executive, Chaplaincy & Pastoral Care

Our Board

Kenneth Dean
BCom (Hons), FCPA, FAICD

President and Chairman

Michael Codling
BSc (Hons), FCA

Debra Stirling
BA, GAICD

Dr Robert Mitchell AM
LLB, MPhil, GradDipTax, GradDipTheol, MThSt, GradCertMin, PhD, FAICD

Ian Hammond
BA (Hon), FCA, FCPA, FAICD

Nancy Fox AM
BA, JD Law, FAICD

More inspirational stories

Read about what we’ve been working on, our stance on important social issues and how you make a difference to vulnerable Australians' lives.

Our founding purpose - 'Inspired by Jesus Christ, Mission Australia exists to meet human need and to spread the knowledge of the love of God'