Driving excellence
Our Impact Measurement helps us understand how our services improve the lives of our the people we helpd and the communities we serve. We measure our impact by asking individuals questions about their wellbeing when they start a service and when they exit.
In QLD, our homelessness services provide support to people who are homeless or at risk of homelessness to ensure they have long-term stable housing. Our impact measurement data shows that when people left our services, they were more satisfied with their personal wellbeing.
*Matched data collected from July 2021 to June 2022 (n=72) compared to Australian population normative range. Services include Douglas House (funded by the QLD State Government), Going Places Street to Home (funded by the QLD State Government), Roma House (funded by the QLD State Government), Sustaining Tenancies and Reconnect service (funded by the Federal Government).
1Deakin University and Australian Unity Limited. (2021). Australian Unity Wellbeing Index - Appendices 38. Subjective wellbeing in Australia during the second year of the pandemic. Geelong: Australian Centre on Quality of Life, School of Psychology, Deakin University