WELCOME
It’s been a tough year with natural disasters, a pandemic environment, increased cost of living and workforce shortages at a time of increased service demand.
I am incredibly grateful for the commitment of our leaders and frontline staff who continued to stand alongside the people we serve, and for the support of our partners, funders and collaborators. Together, we assisted 55,143 people in NSW & ACT through 250 services that enable children, young people, families and communities to find and sustain a safe home, strengthen families and communities and thrive.
There are many wonderful achievements to celebrate over the year, but a few of the highlights:
- Implementing COVID Partnership and Bushfire Community Wellbeing & Participation programs.
- Advocating actively, including through our pre-budget submission to the NSW Government.
- Partnering with Aboriginal community controlled organisations such as Yarruwalla Youth and Family Services in Dubbo to support Aboriginal young people and families through mentoring, fitness and parenting programs.
- Opening the new Mission Australia Centre in Coffs Harbour by the Governor General on 27 February 2022.
- Establishing Transition to Work on the Mid North Coast, to support disadvantaged young people into training and work.
- Commenced community engagement in Northern Sydney to measure wellbeing, resilience and preparedness during natural disasters and extreme weather.
- Significant progress in construction of the alcohol and other drugs residential rehabilitation service in Batemans Bay, due to open next year.
The well-being and development of our people was more important than ever this year. Through our deliberate focus we continue to exceed sector benchmarks in our staff engagement survey results.
I hope you will be inspired by the impact and stories in this year’s report knowing that your support makes this possible. We look forward to another year of assisting people in need together and striving towards an Australia where everyone has a safe home and can thrive.
Warm regards,
Together, we supported 55,143 Australians in NSW & ACT on their journey towards independence last year.
Homelessness
11,707 people assisted
through 43 services
Housing
4,511 people assisted
through 10 services
Aged care
263 people assisted
through 3 services
Alcohol & other drugs
704 people assisted
through 9 services
Children & families
8,319 people assisted
through 34 services
Community development
7,738 people assisted
through 11 services
Employment, education & training
10,801 people assisted
through 89 services
Family & domestic violence
876 people assisted
through 7 services
Financial wellbeing
3,475 people assisted
through 8 services
Mental health recovery
3,125 people assisted
through 21 services
Justice & corrections
786 people assisted
through 10 services
NDIS
1,624 people assisted
through 1 services
Our work in action
Mission Australia stands together with Australians in need, until they can stand for themselves.
Thank you for making our work possible this year.
Driving excellence
Our Impact Measurement Program helps us understand how our services improve the lives of the people we help and the communities we serve. We measure our impact by asking the people we help questions about their wellbeing when they start a service and when they exit.
Funded by the Department of Communities and Justice (NSW), our Early Intervention and Tenancy Support Service in Southwest Sydney supports adults and families at risk of, and who have recently become, homeless to prevent homelessness before it becomes entrenched. Our impact measurement data shows that when people left the service, they were more satisfied with their personal wellbeing.
*Matched data collected from July 2021 to June 2022 (n=104) compared to Australian population normative range
1Deakin University and Australian Unity Limited. (2021). Australian Unity Wellbeing Index - Appendices 38. Subjective wellbeing in Australia during the second year of the pandemic. Geelong: Australian Centre on Quality of Life, School of Psychology, Deakin University
Financial summary
Thank you for your generosity
Our people
Our staff
Our volunteers
We thank our 759 selfless volunteers, who over the last financial year generously contributed almost 22,447 hours in support of our staff and the people we serve.
More inspirational stories
Read about what we’ve been working on, our stance on important social issues and how you make a difference to vulnerable Australians' lives.
