Annual report VIC 2022
WELCOME
It’s been a tough year for our sector due to a pandemic environment, increased cost of living and workforce shortages at a time of increased service demand.
I am incredibly grateful for the commitment of our leaders and frontline staff for supporting the people we serve during this time and for the support of our partners, funders and collaborators. Together, we assisted 8,531 people in Victoria through 30 services that enable children, young people, families and communities to thrive.
This year we continued to pursue and refine our plans to grow our impact in Victoria through new services, innovation and partnerships, building on our State and National capability.
There are many wonderful achievements to celebrate over the year, but a few of the highlights:
- As Communities for Children facilitating partner, we engaged and consulted with children, families and local services in the City of Greater Dandenong to develop our 5-year Community Strategic Plan.
- Our Better Futures program continues to support young people exiting Out of Home Care towards independence.
- Partnerships with employers and Aboriginal communities are creating employment pathways for participants in the Disability Management Service program.
- Being selected to undertake the Navigator trial for young people aged 10 and 11 years.
- Expanding the L2P program to support more young people in the Wellington Shire of Gippsland.
The well-being and development of our people was more important than ever this year. We continued to support hybrid ways of working and flexible work practices.
I hope you will be inspired by the impact and stories in this year’s report knowing that your support makes this possible. We look forward to another year of assisting people in need together and striving towards an Australia where everyone has a safe home and can thrive.
Warm regards,
Together, we supported 8,531 Australians in VIC on their journey towards independence last year.
Employment, education & training
5,793 people assisted
through 27 services
Community development
2,727 people assisted
through 2 service
Justice & corrections
11 people assisted
through 1 service
An Australia where all of us can have a safe home and thrive
In 2020, we launched Mission Australia’s 20-25 Strategy with a vision for an Australia where all of us have a safe home and can thrive. In the past year, we are proud of our progress in our four strategic focus areas. From the opening of the Mission Australia Centre in Coffs Harbour to expanding our Alcohol and Other Drugs Facilities in Batemans Bay, read more about our progress here.
Our work in action
Ending homelessness
Thanks to funding from our generous supporters, the new Mission Australia Centre in Coffs Harbour opened in February as part of our ongoing commitment to help people like Ezra on the Mid North Coast have access to the services they need and a safe place to call home.
Strengthening communities
As a teenager on the autism spectrum, social interactions and new environments are challenging for Holly. Read how our Navigator service assists young people like Holly who are disengaged from education.
Supporting people in need to thrive
When his parents abandoned the family, 16-year-old Cory and his siblings moved in with their aunt. We connected with Cory just as the pandemic hit, despite the lockdown Cory took incredible steps towards independence.
Mission Australia stands together with Australians in need, until they can stand for themselves.
Thank you for making our work possible this year.
Driving excellence
Our Impact Measurement Program helps us understand how our 78 homelessness services improve the lives of the people and communities we serve. We measure our impact by asking the people we help about their housing and wellbeing when they start a service and when they exit.
Funded by the Federal and State Governments, our services provide support to people who are at risk of or experiencing homelessness and housing instability. Our impact measurement data shows that when people left a service, they were more satisfied with their personal wellbeing than at the start.
92% of people at risk of homelessness at entry were in secure and stable accommodation at exit.*
*All closed cases who at service entry were at risk of homelessness and who exited between July 2021 and June 2022 (n=2204). Data for secure and stable housing (n=1854).
^Matched data collected from July 2021 to June 2022 (n=389) compared to Australian population normative range.
1Deakin University and Australian Unity Limited. (2021). Australian Unity Wellbeing Index - Appendices 38. Subjective wellbeing in Australia during the second year of the pandemic. Geelong: Australian Centre on Quality of Life, School of Psychology, Deakin University
Research & advocacy
Mission Australia provided submissions and presented evidence to the Federal Government and State and Territory Governments on a range of issues, including:
- The Productivity Commission’s review of the National Housing and Homelessness Agreement
- Federal pre-budget consultations
- The National Plan to End Violence Against Women and Their Children
- The new Disability Employment Services model
We continued to advocate for a national plan to end homelessness, further investment in social and affordable housing, adequate income support and other policy priorities to support people in need to thrive.
Financial summary
Our people
Our staff
Our volunteers
We thank our 759 selfless volunteers, who over the last financial year generously contributed almost 22,447 hours in support of our staff and the people we serve.
Our leaders
Sharon Callister
GAICD, MBA, BHA, RN
Chief Executive Officer
Sally Ascroft
BEc, LLB, GAICD
General Counsel & Company Secretary
Andrew Sharkey
FCCA, CA
Interim Chief Financial Officer
Ben Carblis
BA, MA, GAICD
Executive, Community Services
Chris Bratchford
MBA, LLB, GAICD
Executive, Housing and Property
Marion Bennett
BA (Hons), GAICD
Executive, Practice, Evidence and Impact
Ramsina Lee
BA, GAICD
Executive, People and Culture
Phil Chapman
BSc, Grad Dipl Bus Ops Mgmt
Executive, Chaplaincy & Pastoral Care
Our Board
Kenneth Dean
BCom (Hons), FCPA, FAICD
President and Chairman
Michael Codling
BSc (Hons), FCA
Debra Stirling
BA, GAICD
Dr Robert Mitchell AM
LLB, MPhil, GradDipTax, GradDipTheol, MThSt, GradCertMin, PhD, FAICD
Ian Hammond
BA (Hon), FCA, FCPA, FAICD
Nancy Fox AM
BA, JD Law, FAICD
More inspirational stories
Read about what we’ve been working on, our stance on important social issues and how you make a difference to vulnerable Australians' lives.